Contact adresses of KfW Group

    Contact and complaints

    International Financing

    Luftaufnahme des Frankfurter KfW-Gebäudes Senckenberganlage. Im Hintergrund die Skyline.

    Would you like to know more about a specific topic? Do you look for information about one of our regional offices?

    Contact KfW Development Bank

    If you have a concern about a project or programme supported by KfW Development Bank, you can find information about the complaints mechanism or immediately file your complaint by using the

    Online Complaint Form

    In case of suspicion of criminal offences (e.g. fraud, corruption, money laundering) or other violations of law such as the German Banking Act (KWG), or an indication that a violation of general KfW regulations has occured, please contact the Compliance Whistleblowing System at

    or the

    External Ombudsperson

    Domestic Promotion

    Our Branches

    Headquarters in Frankfurt am Main
    KfW Group
    Palmengartenstrasse 5-9
    60325 Frankfurt am Main
    Phone: +49 69 7431-0
    Fax: +49 69 7431-2944
    Route planner
    Bonn Branch
    KfW Group
    Ludwig-Erhard-Platz 1-3
    53179 Bonn
    Phone: +49 228 831-0
    Fax: +49 228 831-9500
    Route planner
    Berlin Branch
    KfW Group
    Charlottenstrasse 33/33a
    10117 Berlin
    Phone: +49 30 20264-0
    Fax: +49 30 20264-5188
    Route planner
    KfW Liaison Office to the EU
    Rue Montoyer 51
    1000 Brussels/Belgium
    Phone: +32 2 233-3850
    Fax: +32 2 233-3859
    Route planner