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Contact and complaints
International Financing
Would you like to know more about a specific topic? Do you look for information about one of our regional offices?
If you have a concern about a project or programme supported by KfW Development Bank, you can find information about the complaints mechanism or immediately file your complaint by using the
In case of suspicion of criminal offences (e.g. fraud, corruption, money laundering) or other violations of law such as the German Banking Act (KWG), or an indication that a violation of general KfW regulations has occured, please contact the Compliance Whistleblowing System at
or the
Domestic Promotion
Our Branches
| Headquarters in Frankfurt am Main KfW Group Palmengartenstrasse 5-9 60325 Frankfurt am Main Phone: +49 69 7431-0 Fax: +49 69 7431-2944 Route planner | Bonn Branch KfW Group Ludwig-Erhard-Platz 1-3 53179 Bonn Phone: +49 228 831-0 Fax: +49 228 831-9500 Route planner |
| Berlin Branch KfW Group Charlottenstrasse 33/33a 10117 Berlin Phone: +49 30 20264-0 Fax: +49 30 20264-5188 Route planner | KfW Liaison Office to the EU Rue Montoyer 51 1000 Brussels/Belgium Phone: +32 2 233-3850 Fax: +32 2 233-3859 Route planner |
