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Contact and complaints

International Financing


Would you like to know more about a specific topic? Do you look for information about one of our regional offices?

Contact KfW Development Bank

If you have a concern about a project or programme supported by KfW Development Bank, you can find information about the complaints mechanism or immediately file your complaint by using the

Online Complaint Form

In case of suspicion of criminal offences (e.g. fraud, corruption, money laundering) or other violations of law such as the German Banking Act (KWG), or an indication that a violation of general KfW regulations has occured, please contact the Compliance Whistleblowing System at

or the

External Ombudsperson

Domestic Promotion

Our Branches